Shipping costs will be calculated at checkout.
All sales are final; no refunds will be provided for any products sold.
Exchanges are available for size replacements only, delivery of the wrong product, or defective products.
Size exchanges are allowed only if you agree to the Terms & Conditions provided at the time of purchase.
Please send an email within 7 days including your order number, full name, address, and requested size change or image of the damaged product.
Exchanges are accepted only for defective or incorrectly shipped products; sales, coupons, or discounts cannot be applied to exchanges.
For replacements or exchanges, please provide an unaltered video of the unboxing. It is a must.
If customers request a product for a size change, shipping charges will be borne by the customer. EYINI will cover the charges only if the wrong product or a defective product was sent.
Replacements or exchanges are allowed for genuine reasons such as size replacements.
Deliveries will take place within 3 to 7 days depending on the location and availability of the product at the moment.